Frequently Asked Questions

Shipping Method

Delivery Timeline

Nationwide Shipping Delivery Timeline 4 To 5 Working Days

International Shipping Delivery Timeline 7 To 8 Working Days

Nationwide Shipping Charges

Shipping charges 500 PKR for all domestic orders

International Shipping Charges

When you proceed with your order, you will be presented with the total cost and available payment methods. Additionally, ensure that the shipping address for your order matches the region of your purchase.

Return & Exchange

Returns Instructions

For online purchases: You have 30 days from the delivery date of your order. Item(s) to be exchanged at the online store only where the same category is available.

Returns Timeline

Returned items must be in their original condition, with all tags and packaging intact. Once we receive a returned item, we will process your exchange request. Please allow 4-5 business days for the exchange item to be shipped.

How do I change or cancel an order

Once you place an order, you will receive a confirmation call from our customer service representative. You can cancel your order at this time. However, once the order has been shipped, it cannot be canceled. Cash and credit refunds are not applicable.

Contact Us

Contact Number

Have a question about your order? Contact us today at +92 328 8004444.

Email Address

Have a question? We're happy to help! Email us at Zzubaircouture@gmail.com.

Location

Shop Zara-Zubair anytime, anywhere. We're exclusively online for your convenience.